Why we don’t sell email addresses

What does a record hold?

Business name, category, address, city, district, phone, website, coordinates, and opening hours where published. There is no email column and no named-person column, and our FAQ gives the same answer: this is not a gap we plan to close quietly.

Why we drew the line there

A record describes a place, not an inbox. Every field answers one of three questions: what the business does, where it is, and how a customer gets in touch — by walking in, calling, or visiting its website. We built the product around those fields. A column of email addresses is, in practice, a mailing list, and a mailing list is not what we set out to supply.

The rules for email differ sharply between our markets. Germany treats unsolicited commercial email to businesses far more strictly than a phone call (§ 7 UWG). In Türkiye, commercial electronic messages fall under İYS, with a specific exemption for traders and tradespeople that has no German equivalent. A column whose use depends this much on where the sender and the recipient are is not one we want to sell across fifteen markets.

Whichever channel you use, the obligation sits with you as the sender. We are a data supplier, not your compliance department: check the rules where you operate — with your own lawyer if in doubt — before you run a campaign.

For a new business, the phone and the door come first. In the 30 days to October 23, 2026, 71.6% of new records in the US carried a phone number — 74.3% in the UK, 77.4% in Canada, 71.0% in Australia and 71.4% across our 15 priced markets. Coordinates are on effectively every record, so a list of addresses can become a route.

What this is not

• Not a verdict on email. Email is a channel like any other. This is a decision about what we supply, not about how you sell.
• Not a compliance shortcut. Leaving email out does not take phone calls or visits out of the rules; those differ by country too, and the FAQ has the short version.
• Not a limit on your own data. What you add to an export afterwards is your decision — and so is the obligation that comes with it.

What to do instead

Five practical channels — phone from a dated list, field visits planned by district, the business’s own website, local networks and partners, and an opt-in list of your own — are compared, with our numbers, in alternatives to buying email lists. If the phone is your channel, start with the cold call script for newly opened businesses. Search and counting are free on every plan, so you can see how many new businesses in your area carry a phone number before you spend a credit.